Shipping policy

La Corberana Shipping Policy

1. Free Shipping and Costs

• Free Shipping: All orders over 50 euros will have free shipping.
• Shipping Costs: For orders under 50 euros, a shipping fee of 6.50 euros will apply.
• Shipping Coverage: This policy applies only to shipments within mainland Spain.

2. Delivery Time

• Estimated Delivery Time: The estimated delivery time is 2 to 5 business days from order confirmation.
• Delays: During peak periods or due to circumstances beyond our control, delivery times may vary. Customers will be informed in case of any delay.

3. Order Confirmation

• Email Confirmation: Once your order is placed, you will receive an email confirmation with the order details.
• Shipping Tracking: As soon as your order is shipped, you will receive an email with a tracking number so you can track your package at any time.

4. Special Shipping Areas

• Canary Islands, Balearic Islands, Ceuta and Melilla: For shipments outside mainland Spain (Canary Islands, Balearic Islands, Ceuta and Melilla), please contact our customer service team in advance to check availability and additional shipping costs.

5. Return Policy

• Returns and Exchanges: If you need to return or exchange a product, please refer to our Return Policy on the website to learn the steps to follow. Returns must be made within 14 days of receiving the order and the products must be in their original condition.

6. Customer Service

• Contact: For any questions regarding your order or our shipping policy, you can contact our customer service team via email at lc@lacorberana.com or by calling +34962560485 during business hours.

7. Additional Terms

• Special Promotions: Shipping conditions may vary during special promotions. These variations will be clearly stated in the promotion terms.
• Changes to the Shipping Policy: We reserve the right to modify this shipping policy at any time. Any changes will be communicated through our website.